Frequently asked questions
Clear answers about our agency, services, appointments, and what happens after you request help.
Is Viva Insurance Group an insurance company?
Viva Insurance Group is an insurance agency that helps consumers understand and apply for coverage available through appointed carriers.
Which areas do you serve?
Miami-Dade, Broward County, and clients throughout Florida where licensing and carrier appointments permit.
Which languages do you speak?
English, Haitian Creole, and Spanish.
Is there a fee for a consultation?
Add the agency’s confirmed consultation fee policy before launch.
Does submitting a form create coverage?
No. Coverage is not effective until an application is approved and the carrier confirms the effective date.
Can you help compare available options?
Yes, within the products and carriers Viva Insurance Group is authorized to represent.